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CBC SUITE Data analysis & MIS services

One connected view of your CBC network.

Kiosk activity, field visits, calling workflows and exceptions arrive from every corner of your Corporate Business Correspondent network — and land in one place, as dashboards management can act on.

Built for CBC operations Branch to head office Role-based access
Network overview · today LIVE
1,248
Kiosks active
96
Visits logged
37
Exceptions
Kiosk uptime98.2%
Visits closed this week71 / 96
Calls handled4,310
Unresolved > 48 h12
142 branches · 9 regionsrefreshed 2 min ago
37 exceptions need a decision today
The modules

Purpose-built tools, wired to each other.

Take the whole suite, or the pieces you're missing. Each module stands on its own and reports into the same connected view.

Kiosk Banking MIS

Operator and service workflows with role-based access and activity tracking, across every assisted banking channel you run.

Visits & Audit

Field visit planning and review with GPS-stamped records and photo evidence — and dashboards that run from the branch all the way to head office.

Contact Center Suite

High-volume calling, callbacks and issue follow-up, with one unified interaction history and performance reporting behind it.

AI Voice Agent

Service, reminder and engagement calls placed automatically, with configurable outcomes and campaign monitoring you can watch as it runs.

Documents & e-sign

Paperless workflows built on Aadhaar-based electronic signing and PDF processing — the same engine behind our e-sign product.

See Mohar

Custom MIS & Integrations

Role-specific dashboards for the people who need them, and data exchange with the systems you already run.

Location Mapping

See the network on a map of India — drill from a state into its districts and find where your coverage is thin before it becomes a problem.

Open the map
How it works

Capture, consolidate, review, act.

A network spread across hundreds of kiosks produces data all day. The job is turning it into a decision before the day ends.

Capture

Operational activity comes in from kiosks, field staff and the calling floor as it happens.

Consolidate

It lands in one place and becomes dashboards — by branch, by region, by role.

Review

Exceptions surface on their own instead of waiting to be discovered in a month-end report.

Act

A visit is raised, a call goes out, a document gets signed — and the loop closes where it started.

Who it's for

Networks too big to watch by hand.

When kiosks, field officers and the calling team each keep their own records, nobody sees the whole picture — and the exceptions are found far too late. CBC Suite is for the people accountable for all of it at once.

  • Corporate Business Correspondents running kiosks and CSPs across districts and states.
  • Operations heads who need exceptions surfaced daily, not at month-end.
  • Audit and compliance teams that need visits evidenced, not just reported.
  • Management who want one number they can trust, with the detail a click underneath it.
Let's map your network

Show us how your CBC network runs today.

Tell us how many kiosks, how many field staff and what you're reporting on now — we'll show you what a connected view of it looks like, and which modules get you there.